Thursday, March 24, 2011

chapter 7 question one

Think of a recent situation in which you found listening difficult. Which one (or more) of the four phases presented the most difficulty for you? Why? How could this have been overcome? I found it very difficult to listen to one of my former employers about a week ago regarding the reason I was going to be potentially fired. I could not interpret the message that she was trying convey. Basically she told me that some people thought I was intimidating and my tone was to strong or affirmative and I made them feel nervous or something of that nature. However, she could not tell me who specifically told her that about me. Therefore, she tried to generalize the problem so that there would not be any confrontation. When in all actuality if I had made someone feel bad or nervous I would had wanted to apologies to them but I wasn't given the opportunity to do so. This could have been over came if the employer wasn't so vague about the actual problem I'm sure that I didn't do anything to offend anyone because I hardly talk to the other employees. It was obvious that who ever informed her about me was someone who worked there for a long period of time and didn't like me because I was new and probably didn't act or speak the way they want me too.

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